Customer Service Specialist

4 days ago


Concord, California, United States Uniqlo Co., Ltd. Full time
Estimated Salary: $18.00 per hour

The role of Sales Associate is to provide exceptional customer service and meet sales goals by exceeding customer expectations through active listening, product knowledge, and effective communication skills.

This position requires a strong ability to communicate with customers, manage cash transactions, and maintain store standards including visual merchandising and cleanliness.

Key responsibilities include meeting or exceeding sales targets, maintaining brand and operational standards, and providing in-depth product information to customers.

Required skills and qualifications include strong communication skills, basic math skills for handling cash and processing transactions, and the ability to work a flexible schedule including nights, evenings, and weekends.

As an equal opportunity employer, Uniqlo Co., Ltd. is committed to diversity and inclusion in the workplace. The company offers a range of benefits including medical, dental, and vision coverage, 401(k) plan, paid parental leave, fertility benefits, life insurance, short-term and long-term disability insurance, HSA/FSA options, employee assistance program, vacation time off, personal time off, sick and wellness time off, employee merchandise discount, and employee referral bonus.

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