Customer Service and Sales Associate

7 days ago


Kent Washington, United States Master Halco Full time
About the Role

We are seeking a highly motivated and results-driven Sales Development Representative to join our team at Master Halco. As a Sales Development Representative, you will be responsible for developing and maintaining relationships with existing customers, as well as identifying and pursuing new business opportunities.

Key Responsibilities
  • Partner with outside sales team to expand products and customer base.
  • Collects market intelligence from customers regarding competitive situations, competitor pricing, market situations, and informs Branch Manager.
  • Take inbound calls and emails from contractors and retail customers to process quotes and orders in a timely manner.
  • Consult with clients/customers after sales to provide ongoing support.
  • Prepares job order quotations based upon customer requests and information.
  • Communicate with customers from time of order to time of shipment.
Requirements
  • High School graduate or equivalent work experience.
  • 1-3 years of customer service/sales experience.
  • Excellent phone and customer-facing experience.
  • Strong communication skills (verbal & written).
  • Computer literate and proficiency in MS applications (EXCEL required).
About Master Halco

Master Halco is a leading manufacturer/distributor of fencing and perimeter security products in North America. We are committed to providing our customers with exceptional service and support, and we are seeking a Sales Development Representative who shares our values and is passionate about delivering results.



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