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Sales Associate

2 months ago

Lynnwood Washington, United States Elements Massage Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Elements Massage. As a Sales Associate, you will be responsible for providing exceptional customer service and selling our monthly Elements Wellness Program to clients.

Key Responsibilities
  • Follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
  • Provide exceptional customer service to all clients, including new, established, and prospective clients.
  • Turn every incident of client criticism into a story of great customer service.
  • Work evening and weekend hours as required.
Requirements
  • Prior retail sales experience, preferably selling memberships or services in-person to potential clients.
  • Customer service experience in a spa-like or similar environment, with a focus on providing exceptional customer experiences.
  • Familiarity with modern office tools and systems, including scheduling and payment processing.
  • Ability to create a positive and supportive work environment for employees and provide exceptional experiences for clients.
What We Offer
  • Competitive hourly rate of $19.00-$21.50 per hour, depending on experience.
  • Bonuses based on monthly conversion numbers.
  • Medical insurance.
  • A complimentary monthly massage at the studio.
  • Opportunities to earn additional bonuses through commission sales and other incentives.