Customer Service Professional

6 days ago


Vandalia, Illinois, United States State Farm Insurance Full time

State Farm Insurance is hiring a Customer Service Representative to provide excellent customer service to our clients. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

Job Summary:
  • Answer customer inquiries and resolve issues in a timely and professional manner.
  • Provide accurate and up-to-date information about insurance products and services.
  • Process policy applications, renewals, and cancellations efficiently and accurately.
  • Handle billing and payment inquiries in a courteous and knowledgeable manner.
  • Work closely with other teams to ensure seamless customer service.
Requirements:
  • A high school diploma or equivalent is required; some college education is preferred.
  • Previous customer service experience is an asset.
  • You should have strong communication and problem-solving skills.
  • Able to work in a fast-paced environment and meet productivity standards.
Benefits:

The salary for this position is estimated to be $55,000 per year, depending on experience.



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