Customer Service Ambassador

3 weeks ago


San Bernardino, California, United States Residence Inn San Bernardino Full time
About the Role

This is an exciting opportunity to join the Residence Inn San Bernardino team as a Front Desk Agent. In this role, you will be responsible for providing exceptional customer service and creating memorable experiences for our guests.

You will work closely with other departments to ensure that all guest requests are met and provide direction and resources to positively influence each guest's stay. Your strong communication skills and ability to multitask in a fast-paced environment will make you an asset to our team.

Key Responsibilities:

  • Deliver exceptional customer service and create memorable experiences for our guests.
  • Work closely with other departments to ensure that all guest requests are met.
  • Provide direction and resources to positively influence each guest's stay.
  • Ensure that all guests receive a friendly, efficient, and error-free check-in and check-out experience.

Requirements:

  • Previous customer service experience in a fast-paced environment.
  • Strong verbal and written communication skills.
  • Ability to read, write, type, and use basic technology.
  • Ability to stand for an entire shift and lift up to 25 pounds.
  • Availability to work evenings, weekends, and holidays.

Benefits:

  • Group insurance, including medical, dental, vision, and company-paid life insurance.
  • Paid time off.
  • Company-matched 401(k) plan.

Salary Range: $35,000 - $45,000 per year.



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