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Digital Literacy Support Technician

2 months ago

Lemont Furnace, Pennsylvania, United States PRIVATE INDUSTRY COUNCIL WESTMD(GB) Full time

About the Role:

The Private Industry Council of Westmoreland/Fayette, Inc. is seeking a reliable and tech-savvy Computer Lab Assistant to ensure a safe and supportive environment for individuals to increase knowledge and skill in digital literacy. As a key member of our team, you will be responsible for troubleshooting problems, monitoring lab usage, and ensuring that all resources are utilized effectively.

Key Responsibilities:

  • Provide technical support to lab users, explaining complex concepts in a clear and concise manner
  • Monitor lab usage and ensure that all resources are utilized efficiently
  • Troubleshoot problems and resolve technical issues in a timely manner
  • Develop and maintain a positive and supportive learning environment
  • Collaborate with colleagues to achieve team goals and objectives

Requirements:

  • High School Diploma or equivalent
  • College coursework in Computer Science or related field preferred
  • Previous experience in a technical support or customer service role

What We Offer:

The Private Industry Council of Westmoreland/Fayette, Inc. offers a unique opportunity to contribute to the academic and professional success of lab users while gaining valuable experience in a technical support role. If you are a reliable, tech-savvy individual with excellent communication skills, we encourage you to apply for this exciting opportunity.