Orthopaedic Assistant
4 weeks ago
**Job Summary:**
Responsible for assisting physicians with patient care, clerical, environmental, and organizational tasks. Provides information to patients to ensure they can fully utilize and benefit from the clinic services. Conveys a positive image of clinical operations. Duties may vary depending on level of credentialing and education.
**Responsibilities:**
Escorts patients to exam rooms and assists in determining medical problems.
Assists patients in patient flow through the clinic.
Prepares exam rooms and instruments for examination and aids the physician during treatment and exam.
Observes, records, and reports patient conditions and reactions to drugs and treatments to the physician.
Checks appointment schedules and assists the front desk coordinator with physician patient schedules.
Responds to and refers incoming phone calls.
Labels and maintains proper storage for medical supplies in all exam rooms and central medical supply storage area.
Schedules all surgical procedures with hospitals and/or Ambulatory Surgery Centers (ASC).
Issues out-patient materials. Responsible for ensuring that all surgical patients are given oral and/or written instructions regarding the upcoming procedure and hospital policies and procedures.
Assists in maintaining and reviewing patient records and pertinent information.
Receives and handles all patient telephone calls to completion within a timely manner.
**Requirements:**
High School Diploma or equivalent.
Current MA Certification.
Minimum one year experience in the healthcare industry preferred but not required.
Strong written and verbal communication skills.
Ability to multi-task with phones, patients, and other responsibilities.
Excellent computer and typing skills.
Excellent interpersonal skills and collaboration with the management team.
A demonstrated commitment to high professional ethical standards and a diverse workplace.
Excels at operating in a fast-paced, community environment.
Excellent people skills, open to direction, and collaborative work style and commitment to get the job done.
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