Healthcare Specialist

2 weeks ago


Avon, Indiana, United States Indiana University Health Full time
Job Summary

We are seeking a skilled Healthcare Specialist - Primary Care to join our team at Indiana University Health. As a key member of our healthcare team, you will play a vital role in facilitating patient flow from point of entry to destination in a timely, accurate, and professional manner.

Key Responsibilities
  • Facilitate Patient Flow: Ensure that patients receive timely and accurate care by facilitating their movement through the healthcare system.
  • Obtain and Enter Patient Information: Gather specific information from patients to generate accurate financial and demographic records, ensuring maximum reimbursement and clinical outcomes.
  • Schedule Appointments and Interviews: Schedule appointments and conduct interviews with patients to obtain necessary medical information.
  • Explain Charges and Policies: Clearly explain charges and policies to patients, ensuring they understand their financial responsibilities.
  • Collect Payment: Collect payment from patients in a professional and courteous manner.
  • Answer Incoming Calls: Answer incoming calls and direct patients and visitors to the appropriate personnel or department.
Requirements
  • High School Diploma/GED: A high school diploma or equivalent is required for this position.
  • Relevant Experience: Preferably, you will have relevant experience in a healthcare setting.
  • Medical Coding Knowledge: Ability to learn and retain medical coding, including ICD-10 and CPT coding.
  • Insurance Knowledge: Ability to interpret insurance information and knowledge of clinical practices and medical terminology.
  • MS Office Proficiency: Basic proficiency in MS Office, including Word, PowerPoint, and Excel.


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