Casino Floor Attendant
1 week ago
Job Summary:
We are seeking a friendly and responsive Casino Attendant to provide exceptional gaming experiences for our guests. As a key member of our team, you will be responsible for creating a welcoming atmosphere, ensuring the cleanliness of the casino, and providing top-notch customer service.
Key Responsibilities:
- Provide personalized service to guests, greeting them with a smile and addressing them by name when possible.
- Serve guests beverages at the lottery machines and cash lottery tickets, making change as needed.
- Balance the lottery drawer at the beginning and end of each shift, ensuring accuracy and attention to detail.
- Perform opening and closing duties, including ensuring the casino, machines, and bathrooms are clean and well-maintained.
- Work accurately with large sums of money, adhering to all health and safety regulations.
- Follow all state and local laws associated with video lottery play and alcohol consumption.
- Thank guests as they leave and invite them to return, fostering a sense of community and loyalty.
- Be available to work days, nights, weekends, and holidays, adapting to changes in our business strategies as needed.
Requirements:
- Be responsible, reliable, and punctual, with a strong commitment to customer service and communication.
- Have basic knowledge of video lottery games and machine functions, as well as basic math skills and the ability to handle money.
- Be able to work in a standing position for long periods of time, lift, bend, stoop, and reach, unless a doctor's note is provided with descriptive limitations.
- Be at least 21 years of age and possess a valid ID.
About Us:
Access Entertainment Group is a leading provider of gaming and entertainment services. We are committed to creating a welcoming and inclusive environment for our guests and employees alike.
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