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Marine Service Director

2 months ago

St Petersburg, United States Thunder Marine Full time
Director of Marine Service

Thunder Marine is seeking an experienced leader to oversee our service operations. As Director of Marine Service, you will be responsible for managing a team of professionals at our two service facilities.

Key Responsibilities:
  • Provide exceptional customer service through organized processes and procedures.
  • Oversee key internal relationships with service advisors, parts department, warranty department, technicians, and facility associates to maintain a healthy work environment.
  • Prepare estimates and work orders, as well as review the service advisors' estimates and work orders.
  • Collaborate with sales teams to identify and capitalize on opportunities.
  • Provide leadership by motivating, coaching, and evaluating team members.
  • Ensure employee certifications are kept up to date and maintain a training schedule.
  • Maintain and implement safety procedures that comply with industry standards.
  • Identify areas for cost savings and implement cost-effective solutions.
  • Oversee upkeep of company vehicles, equipment, trailers, and tools.
  • Maintain factory and vendor relationships.
  • Monitor key metrics to improve efficiencies and profit.
Requirements:
  • Minimum of 5 years of proven experience as a manager or director in a similar leadership role, preferably in marine but automotive and RV considered as well.
  • Strong knowledge of marine systems, including boats, outboard engines, and electronics.
  • Experience with Dealer Management Systems, such as LightSpeed or equivalent.
  • Excellent leadership and management skills.
  • Strong communication and interpersonal skills.
  • Attention to detail.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer:
  • Competitive compensation and benefits packages.
  • 401(k) matching.
  • Dental insurance.
  • Employee assistance program.
  • Employee discount.
  • Health insurance.
  • Life insurance.
  • Paid time off.
  • Professional development assistance.
  • Vision insurance.
Work Environment:

Monday to Friday, with weekends as needed.

Ability to relocate to Saint Petersburg, FL 33708 before starting work.