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Part Time Key Holder Assistant

2 months ago

Simi Valley, California, United States JOANN Stores Full time
Job Summary

We are seeking a highly motivated and customer-focused Part Time Key Holder to join our team at JOANN Stores. As a Key Holder, you will be responsible for delivering exceptional customer experiences, driving sales, and leading the store team to achieve business objectives.

Key Responsibilities
  • Customer Experience: Greet every customer with a smile and use the F.A.S.T. service model to meet their needs. Engage in friendly conversation with customers about their projects while serving them at the cutting counter, cash register, and sales floor.
  • Sales and Merchandising: Process customer transactions efficiently and accurately. Utilize product knowledge to drive sales and suggest services to customers. Maintain high standards throughout the sales floor by cleaning and recovering shelves, putting away returns, and cleaning up any spills/messes.
  • Team Leadership: Assist the Store Management team with leading the store team members by observing/coaching individuals and performing operational duties. Work closely with Store Management to identify key tasks and assist in delegating them to Team Members.
  • Operational Duties: Assist with opening/closing the store, ensuring store compliance, and finding creative ways to drive the business. May act as MOD to open/close the store when no member of store management is present.
Requirements
  • High School Diploma or equivalent
  • 1+ years of supervisory experience in a customer-centric environment
  • Ability to work a flexible schedule, including evenings, weekends, and holidays
  • Strong communication and interpersonal skills
  • Ability to lift up to 49 pounds and stand for long periods
What We Offer
  • Competitive hourly rate
  • Opportunities for career growth and advancement
  • Benefits package, including medical, dental, and vision insurance
  • Tuition reimbursement and education assistance
  • Team member discount