Motorcycle Tour Leader

4 weeks ago


Hawthorne, California, United States J.C. BROMOC Corp. Full time
Job Summary:

We are seeking a skilled and experienced Tour Guide to lead our motorcycle groups on exciting adventures across the country. As a Tour Guide, you will work closely with our support team to ensure the safety and well-being of our clients, while delivering exceptional customer service and creating unforgettable experiences.

Responsibilities include:

  • Safely leading motorcycle groups while delivering exceptional customer service
  • Working closely with your support team, including your Van Driver and the Tours Department, both while on the road and in preparation and follow-up to every tour
  • Communicating with customers/clients via email, telephone, and face-to-face, delivering a clear message
  • Performing necessary research of routes, businesses, attractions, and national parks that will enhance the experience of the group
  • Tracking and updating necessary social media platforms about the group's progress and experience
  • Monitoring and tracking all expenses charged to company credit card and petty cash
  • Being on call and available 24 hours a day while on tour

Desired Experience:

  • Previous tour guide experience, especially motorcycle tours
  • Valid motorcycle license and basic riding skills
  • CPR certified
  • Proficiency in the use of a GPS
  • Ability to exercise leadership abilities while working closely with people in a variety of challenging and often stressful situations
  • Proficiency in Microsoft Office and various social media platforms

Preferred Qualifications:

  • 2 plus years tour guide experience
  • Advanced knowledge of different bike manufactures and models, specifically touring models
  • Advanced knowledge of North America roads, destinations, and attractions specific for motorcycles is highly recommended
  • Proficiency in a foreign language is a plus

Applicants must pass background check and drug screening to qualify. J.C. BROMOC Corp.



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