Motorcycle Tour Leader
4 weeks ago
We are seeking a skilled and experienced Tour Guide to lead our motorcycle groups on exciting adventures across the country. As a Tour Guide, you will work closely with our support team to ensure the safety and well-being of our clients, while delivering exceptional customer service and creating unforgettable experiences.
Responsibilities include:
- Safely leading motorcycle groups while delivering exceptional customer service
- Working closely with your support team, including your Van Driver and the Tours Department, both while on the road and in preparation and follow-up to every tour
- Communicating with customers/clients via email, telephone, and face-to-face, delivering a clear message
- Performing necessary research of routes, businesses, attractions, and national parks that will enhance the experience of the group
- Tracking and updating necessary social media platforms about the group's progress and experience
- Monitoring and tracking all expenses charged to company credit card and petty cash
- Being on call and available 24 hours a day while on tour
Desired Experience:
- Previous tour guide experience, especially motorcycle tours
- Valid motorcycle license and basic riding skills
- CPR certified
- Proficiency in the use of a GPS
- Ability to exercise leadership abilities while working closely with people in a variety of challenging and often stressful situations
- Proficiency in Microsoft Office and various social media platforms
Preferred Qualifications:
- 2 plus years tour guide experience
- Advanced knowledge of different bike manufactures and models, specifically touring models
- Advanced knowledge of North America roads, destinations, and attractions specific for motorcycles is highly recommended
- Proficiency in a foreign language is a plus
Applicants must pass background check and drug screening to qualify. J.C. BROMOC Corp.
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