Customer Service Representative

4 days ago


Lititz, Pennsylvania, United States Lancaster General Full time
About the Role

Lancaster General Health is seeking a skilled Contact Center Specialist to join our team. As a Contact Center Specialist, you will play a vital role in providing exceptional customer service and support to patients and families through phone calls, emails, and other communication channels.

The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess strong problem-solving abilities. If you are a team player who is passionate about delivering top-notch customer service, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Answer patient calls and respond to inquiries in a timely and accurate manner
  • Use empathetic listening skills to understand patient concerns and resolve issues promptly
  • Work collaboratively with healthcare teams to ensure seamless communication and effective care delivery
  • Maintain accurate and up-to-date patient records, adhering to confidentiality and data protection policies

Requirements:

  • High school diploma or equivalent (or equivalent experience)
  • Minimum 1 year of experience in customer service, call center, or healthcare-related roles
  • Excellent communication, interpersonal, and problem-solving skills
  • Ability to work effectively in a team environment and adapt to changing priorities

Benefits:

  • $40,000 - $50,000 per year, depending on experience


  • Lititz, Pennsylvania, United States Lancaster General Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Penn Medicine Lancaster General Health. As a Customer Service Representative, you will be responsible for handling inbound and outbound calls, responding to emails, and resolving any issues that may arise in a timely and professional manner.This is a fantastic opportunity to...


  • Lititz, Pennsylvania, United States Domino's Franchise Full time

    Key Responsibilities:As a Customer Service Representative at Domino's Pizza, you will be responsible for delivering exceptional customer experiences. This involves taking orders over the phone and in person, handling customer concerns, and making high-quality pizzas while maintaining food safety and hygiene standards.Requirements:Excellent communication...


  • Lititz, Pennsylvania, United States Lancaster General Full time

    Job DescriptionThis is an exciting opportunity to join the Lancaster General team as a Contact Center Specialist I. As a key member of our customer service team, you will be responsible for providing exceptional support to patients and families, ensuring that their needs are met with compassion and efficiency.With a strong focus on patient satisfaction, you...


  • Lititz, Pennsylvania, United States Lancaster General Full time

    About the JobThis Contact Center Specialist position is responsible for providing excellent customer service to patients, scheduling appointments, and coordinating medical services. The ideal candidate will have strong communication skills, attention to detail, and the ability to work independently.Key Responsibilities:Schedule appointments for patients,...


  • Lititz, Pennsylvania, United States Southern Airways Corporation Full time

    About Southern Airways CorporationWe are a dynamic airline that provides exceptional service to our passengers. Our company mantra, 'Every Passenger, Every Day, Every Flight,' is at the heart of everything we do.


  • Lititz, Pennsylvania, United States Staff My Agency Full time

    About the Role:Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.Establish customer relationships and follow up with customers, as needed.Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes,...


  • Lititz, Pennsylvania, United States CNS Companies Full time

    Job DescriptionWe are seeking a highly motivated and results-driven Business Development Representative to join our team at CNS Companies. As a key member of our sales team, you will be responsible for identifying and pursuing new business opportunities in the transportation industry.About CNS Companies:CNS Companies is a leading provider of comprehensive...


  • Lititz, Pennsylvania, United States Staff My Agency Full time

    About Us">Staff My Agency, a leading insurance agency in Lilitz, PA, is seeking a highly motivated and bilingual (Spanish/English) Customer Service Specialist to join our team. As a Customer Service Specialist, you will have the opportunity to work with a dynamic team and help our clients achieve their financial goals.">Estimated Salary: $48,000 - $58,000...


  • Lititz, Pennsylvania, United States Staff My Agency Full time

    About Us">At Staff My Agency, we pride ourselves on providing exceptional customer service and helping our clients achieve their financial goals. We are seeking a highly motivated and bilingual (Spanish/English) Office Representative to join our team in Lilitz, PA.">Estimated Salary: $55,000 - $65,000 per year, plus commission/bonus">Job Overview:">The...


  • Lititz, Pennsylvania, United States Morrison Living Full time

    Job SummaryJob Title: Dining Services ManagerMorrison Living is seeking a highly skilled Dining Services Manager to oversee the daily operations of our dining services department. As a key member of our team, you will be responsible for managing a team of food service professionals, ensuring exceptional customer service, and maintaining a clean and safe...


  • Lititz, Pennsylvania, United States Morrison Living Full time

    Job OverviewMorrison Living is seeking a highly skilled and experienced Dining Services Manager to oversee the daily operations of our main dining room and special functions. This individual will be responsible for managing a team of food service professionals, ensuring exceptional customer service, and maintaining interdepartmental relations.


  • Lititz, Pennsylvania, United States Morrison Living Full time

    About the RoleWe are seeking a part-time Food Service Worker to join our team at Luther Acres Manor in Lititz, PA. The successful candidate will work a varied schedule, including rotating weekends and holidays.This is an excellent opportunity for individuals with no prior experience to learn and grow within our company.As a member of our culinary team, you...


  • Lititz, Pennsylvania, United States Maxim Healthcare Service Full time

    Job Summary:Maxim Healthcare Services is seeking a skilled Licensed Practical Nurse to provide high-quality patient care and support in a dynamic and compassionate environment. Our team of dedicated healthcare professionals is committed to delivering exceptional patient outcomes and exceeding customer expectations.Responsibilities:• Assess patient needs...


  • Lititz, Pennsylvania, United States The GIANT Full time

    About the JobAt The GIANT Company, we're dedicated to making our stores and facilities better every day for our team members, customers, and communities. As a Meat Department Associate - Customer Experience Specialist, you'll be an integral part of this mission.Job OverviewThis role is designed to help customers and ensure a seamless shopping experience in...


  • Lititz, Pennsylvania, United States Sodexo Full time

    Explore a career as a Housekeeping Service Ambassador with Sodexo. This role offers the opportunity to work in a supportive and flexible environment, providing high-quality cleaning services to create a safe and healthy space.About the JobWe are seeking a reliable and adaptable individual to join our team as a Housekeeping Service Ambassador. As a key member...


  • Lititz, Pennsylvania, United States Work With Your Handz Full time

    About Work With Your HandzAt Work With Your Handz, we pride ourselves on being a trusted provider of exceptional plumbing, electrical, heating, and air conditioning services. Our legacy spans over 70 years, built on a foundation of excellence and customer satisfaction.We believe in creating an environment where our team members can thrive, grow, and succeed....


  • Lititz, Pennsylvania, United States KELAR PARTNERS LLC Full time

    About Moe's Southwest GrillWe are KELAR PARTNERS LLC, a dynamic organization dedicated to delivering exceptional dining experiences. Our team at Moe's Southwest Grill is passionate about serving high-quality food and providing top-notch customer service.


  • Lititz, Pennsylvania, United States Sodexo Full time

    We are seeking a part-time Registered Dietitian 2 for our Moravian Manor Community located in Lititz, PA. This role offers a flexible schedule and benefits.Our beautiful campus is known for its exemplary care, with a 5-Star Quality Rating. We have dedicated ourselves to the care of seniors since 1975, providing a wide range of health care services and living...


  • Lititz, Pennsylvania, United States Staff My Agency Full time

    About Us">Staff My Agency, a leading insurance agency in Lilitz, PA, is seeking a highly motivated and bilingual (Spanish/English) Insurance Sales Associate to join our team. As an Insurance Sales Associate, you will have the opportunity to work with a dynamic team and help our clients achieve their financial goals.">Estimated Salary: $50,000 - $60,000 per...


  • Lititz, Pennsylvania, United States KELAR PARTNERS LLC Full time

    About the Job">We are a fast-paced restaurant chain that prides itself on serving high-quality food to our customers. We are seeking a highly motivated and organized Shift Leader to join our team.">Job Summary:">The Shift Leader will be responsible for leading a team in preparing and serving food with a smile. Your duties will include providing fast,...