Insurance Customer Service Specialist
3 weeks ago
About Us
">Staff My Agency, a leading insurance agency in Lilitz, PA, is seeking a highly motivated and bilingual (Spanish/English) Customer Service Specialist to join our team. As a Customer Service Specialist, you will have the opportunity to work with a dynamic team and help our clients achieve their financial goals.
">Estimated Salary: $48,000 - $58,000 per year, plus commission/bonus
">Job Description:
">We are looking for a sales-oriented professional who can develop leads, schedule appointments, and identify customer needs. The ideal candidate should be able to market appropriate products and services, establish customer relationships, and provide prompt, accurate, and friendly customer service. This includes responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
">Key Responsibilities:
">The key responsibilities of this role include:
">- ">
- Developing leads and scheduling appointments">
- Identifying customer needs and marketing appropriate products and services">
- Establishing customer relationships and following up as needed">
- Providing prompt, accurate, and friendly customer service">
Requirements:
">To succeed in this role, you should have a strong background in sales, excellent communication skills, and the ability to effectively relate to customers. A successful track record of meeting sales goals/quotas is preferred. Additionally, you should hold a Property & Casualty license and Life & Health license.
">About the Role:
">This is a unique opportunity to join a dynamic team and contribute to the growth of our business. If you are interested in helping our clients achieve their financial goals and are passionate about sales, we want to hear from you.
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