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Senior Application Engineer for Field Operations
2 months ago
Company Overview
Delta Electronics Americas is a prominent player in the field of power management and thermal solutions, established in 1971. With a robust portfolio that includes energy-efficient systems and solutions, Delta is committed to advancing industrial automation, building automation, telecom power, data center infrastructure, electric vehicle charging, renewable energy, energy storage, and display technologies. Our mission is to deliver innovative, clean, and energy-efficient solutions for a sustainable future.
Position Overview
We are seeking a Senior Field Application Engineer to facilitate technical discussions and solution designs with customers in the semiconductor equipment manufacturing sector across the USA, in collaboration with our international teams.
Key Responsibilities
- Deliver direct technical assistance to diagnose and resolve issues related to Delta products in customer applications.
- Gather precise information regarding product usage and failure modes, collaborating with Delta teams to ensure effective resolution.
- Offer guidance on system architecture, conduct schematic evaluations, and support qualification and troubleshooting efforts at customer sites.
- Provide comprehensive technical information and commercial insights to address customer inquiries about existing and new Delta products.
- Lead technical discussions and present product roadmaps to assess customer requirements and advocate for Delta technologies.
- Work closely with account managers and regional sales teams to cultivate and enhance relationships with new clients.
- Collaborate with Delta's design, manufacturing, and quality assurance teams to ensure seamless communication and drive customer deliverables.
Qualifications
- Master's degree in Electrical Engineering (MSEE) with a minimum of 7 years of experience in design or application engineering, specifically in RF generators, high voltage power supplies, and pulsing power supplies for semiconductor manufacturing.
- In-depth knowledge of switching power supply technology, production processes, quality control, and communication protocols utilized in semiconductor manufacturing.
- Proven ability to analyze and troubleshoot issues in customer applications, effectively managing the problem-solving process between clients and Delta teams.
- Strong relationship-building skills with the capability to present Delta products and technologies effectively.
- Excellent organizational and communication skills, with the ability to understand customer needs and advocate for solutions.
- Willingness to travel domestically and internationally as required.