Business Systems Manager

3 weeks ago


Charlotte, North Carolina, United States Charlotte RVA Full time
Job Summary

The Business Systems Manager is a key member of our team, responsible for managing our business and reporting applications. This individual will work collaboratively with various departments to understand business needs and develop technology solutions to support those needs.

Key Responsibilities
  • Manage the daily operations of our CRM (SimpleView) and Venue Management (Momentus/Ungerboeck) database systems, responding to user support requests and delivering solutions.
  • Seek opportunities to improve the use of software applications and enhance reporting and dashboard capabilities.
  • Develop and instruct end users on database management best practices.
  • Act as a focal point for communicating related system problems and collaborate with other teams and vendors on changes, fixes, and updates.
  • Prepare reports and present findings and recommendations to company leaders.
  • Prepare training materials, guides, and documentation.
  • Ensure system compliance and data security and privacy requirements.
  • Provide project management for internal process improvement projects, ensuring timely completion of project milestones.
  • Assist with the preparation of budget for systems and services related to applications.
Requirements
  • Bachelor's degree from a four-year college or university (plus a plus but not required).
  • Two to four years of related experience and/or training (preferred).
  • Basic programming, query-language, and/or database experience (required).
  • Proficiency in Advanced Excel, Word, PowerPoint, and Outlook.
Working Conditions

This position has no budgetary responsibilities. The employee will have periodic access to confidential data, including financial statements, company records, and customer information.

What We Offer

We are committed to respecting, valuing, and celebrating the unique personal differences that make us a stronger organization. Diverse candidates are encouraged to apply.



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