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Patient Access Representative

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Bellflower, California, United States Alta Hospitals Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Alta Hospitals. As a Patient Access Representative, you will play a critical role in ensuring the efficient and orderly admission of all inpatients and outpatients.

Key Responsibilities
  • Register all patients according to department procedures and complete all necessary admission forms accurately and thoroughly.
  • Verify patient information and ensure that patients are aware of hospital policy and procedures.
  • Operate the PBX and answer all incoming calls, transferring to the appropriate department or patient room in a professional manner.
  • Ensure that each patient receives an identification bracelet upon admission and maintain confidentiality of patients, families, employees, and visitors.
Requirements
  • High School Diploma or GED
  • One year of previous experience in a customer service role
  • Basic understanding of medical terminology
  • Excellent written and verbal communication skills in English
  • Strong time management skills and ability to multitask
  • Computer literacy and proficiency
Preferred Qualifications
  • Previous healthcare experience
  • One year of admitting office and/or PBX operator experience
  • Bilingual skills to communicate effectively with patients and families
What We Offer

We offer a competitive pay rate of $25.00 per hour and a dynamic work environment that values customer service and teamwork.