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Member Support Representative

2 months ago

Lacey, Washington, United States Costco Full time

Position Overview:
As a Membership Clerk at Costco, you will play a vital role in enhancing the member experience. Your responsibilities will include:

  • Member Enrollment: Facilitate the sign-up process for new members, manage renewals, and handle requests for additional membership cards.
  • Member Guidance: Provide clear instructions to members and prospective members regarding membership benefits, warehouse policies, and credit options.
  • Item Availability Assistance: Help members locate products and inform them about stock levels.
  • Card Management: Issue replacement and temporary membership cards, as well as assist with key credit applications.

Commitment to Service:
Deliver exceptional service to all members, ensuring a positive shopping experience that reflects Costco's values.