Bank Service Representative

2 weeks ago


Lacey, Washington, United States TEKsystems Full time

Job Summary:

We are seeking a highly skilled Bank Service Representative to join our team at TEKsystems. As a Bank Service Representative, you will be responsible for providing exceptional customer service to our members and prospective members.

Key Responsibilities:

  • Analyze and resolve problems and discrepancies related to member accounts and loans.
  • Assist members with submitting consumer/mortgage/equity loan, overdraft protection, and credit card applications.
  • Counsel current and prospective members about company products and services.
  • Ensure cash and other negotiable instruments are handled properly.
  • Identify opportunities to cross-sell products and increase product penetration.
  • Perform platform banking functions.
  • Assist level I team members.
  • Understand and comply with federal and other regulations relating to financial products and services.
  • May assist with Branch Office vault opening, closing, and balancing procedures.
  • May serve as a Branch Office and/or ATM vault custodian.
  • Perform other duties as assigned.

Requirements:

  • Entry-level experience in a banking or financial services environment.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong analytical and problem-solving skills.
  • Knowledge of banking and financial regulations.

About TEKsystems:

We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. We are an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.



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