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Customer Service Supervisor

2 months ago

Fairfield CT USA, United States Rite Aid Full time
Lead Service Associate Role

At Rite Aid, we're committed to improving health and wellness in our communities. As a Lead Service Associate, you'll play a vital role in achieving this mission.

Key Responsibilities
  • Supervise and assist Store Associates with daily operational tasks, ensuring seamless store operations.
  • Provide exceptional customer service, addressing customer needs and resolving issues promptly.
  • Manage merchandising tasks, including plan-o-gram execution and inventory management.
  • Perform receiving and stocking procedures, maintaining accurate inventory levels.
  • Count and reconcile cash register drawers, ensuring financial accuracy.
  • Prepare deposits and order change from the bank, maintaining a secure financial environment.
  • Conduct regular inventory inspections, removing or rotating products as needed.
  • Maintain a safe, clean, and welcoming store environment for customers and associates.
  • Design and implement a monthly schedule, assigning tasks to optimize workflow efficiency.
Requirements
  • H.S. Diploma or General Education Degree (GED) required.
  • At least one (1) year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.
What We Offer

We're dedicated to creating an environment that inspires and motivates our associates to reach their full potential. Our benefits include competitive health plans, generous paid time off, 401K matching, and career growth opportunities. We're committed to supporting personal growth and achievements, and we strive to create an engaging experience for all our associates.