Retail Customer Service Specialist

7 days ago


Charleston, West Virginia, United States FedEx Full time

FedEx Overview:

We are seeking a talented Retail Customer Service Associate to join our team.

About the Role:

As a Retail Customer Service Associate, you will be responsible for providing exceptional customer service and support in our retail stores.

Your Key Responsibilities:

  • Follow instructions from supervisors and assist other team members in performing store functions.
  • Assist in the training of store team members.
  • Demonstrate consultative behaviors in a retail environment to understand each customer's individualized needs.

About You:

To succeed in this role, you will need to have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.

You will also need to be able to work independently and as part of a team, with a strong focus on delivering exceptional customer service.



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