Customer Service Specialist

7 days ago


Charleston, West Virginia, United States adidas Full time
Position Summary

The customer service specialist will serve as the primary point of contact for customers, addressing their concerns, resolving issues, and ensuring a positive shopping experience. This role requires a strong ability to listen actively, empathize with customers, and offer solutions that meet their needs.

Main Responsibilities
  • Provide exceptional customer service through active listening and effective communication.
  • Respond to customer inquiries, resolve complaints, and escalate issues when necessary.
  • Maintain accurate records of customer interactions and feedback.
Core Competencies
  • Excellent communication and conflict resolution skills.
  • Empathy and understanding of diverse customer needs.
  • Problem-solving and analytical thinking.


  • Charleston, West Virginia, United States Navigate New Horizons Full time

    Remote Online Customer Service Specialist - Help Travelers Book the Perfect StayAre you passionate about travel and dedicated to providing exceptional customer service? Join us as anOnline Customer Service Specialist , where you'll assist clients withhotel bookingsandtravel accommodationsfrom anywhere in the world.Your RoleRespond to Inquiries:Deliver...


  • Charleston, West Virginia, United States Navigate New Horizons Full time

    Remote Online Customer Service Specialist – Help Travelers Book the Perfect StayAre you passionate about travel and dedicated to providing exceptional customer service?Join us as an Online Customer Service Specialist , where you'll assist clients with hotel bookings and travel accommodations from anywhere in the world.Your Role Respond to Inquiries:...


  • Charleston, West Virginia, United States Amex Systems Full time

    Title: Customer Service Retention SpecialistLocation: South Charleston, WV JOB SUMMARYThe Customer Service Sales Representative primary responsibility is to have problem solving skills and can turn any situation into an great customer experience. This role will combine e...


  • Charleston, West Virginia, United States DICK'S SPORTING GOODS INC Full time

    As a customer service specialist apparel, you will be responsible for creating a positive shopping experience for our customers, providing them with exceptional service, and helping them find the perfect products. You will also be required to maintain accurate records, meet productivity standards, and support visual merchandising efforts.\\Responsibilities...


  • Charleston, West Virginia, United States E-Zen Comp Full time

    Job Description Job Description Role: Customer Service Retention SpecialistLocation: South Charleston, WV 25303Job Type: FulltimeJOB SUMMARYThe Customer Service Sales Representative primary responsibility is to have problem solving skills and can turn any situation into an great customer experience. This role will combine elements of customer service and...


  • Charleston, West Virginia, United States Burlington Stores Part time

    Job SummaryThe Cashier and Customer Service Specialist will be responsible for creating a positive and lasting memory of the customer's shopping experience.This includes maintaining a positive and professional attitude, delivering excellent customer service, and addressing all customer needs while processing transactions efficiently.


  • Charleston, West Virginia, United States BBL Hospitality Full time

    Job DescriptionWe are seeking a motivated and customer-focused individual to join our team as a Takeout Specialist/Host. In this role, you will be responsible for providing exceptional service to our guests by taking food orders, ensuring accuracy, and maintaining a clean and welcoming environment.


  • Charleston, West Virginia, United States Cassie Ballard - State Farm Agent Full time

    Company OverviewCassie Ballard State Farm is a dynamic agency seeking a highly organized and efficient specialist to support insurance agents in acquiring and retaining customers.As a Customer Service Representative with our agency, your attention to detail, dedication to client relations, and sales acumen equip you for this versatile position.Your...


  • Charleston, West Virginia, United States Sally Beauty Full time

    Sally Beauty is seeking a Customer Experience Specialist to join our team. As a Customer Experience Specialist, you will be responsible for delivering exceptional customer service, recommending products to customers, and handling transactions accurately and efficiently. Your key tasks will include maintaining a high level of product knowledge, building...


  • Charleston, West Virginia, United States The Spinx Company Full time

    The role of a Full Time Customer Support Specialist at The Spinx Company is to provide exceptional customer service while working effectively in a team environment. This involves conducting various financial transactions accurately and efficiently, creating a welcoming environment that supports the company's policies, values, and operations priorities.Some...


  • Charleston, West Virginia, United States Cassie Ballard - State Farm Agent Full time

    ROLE DESCRIPTION:Cassie Ballard State Farm is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As a Customer Service Representative with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position....


  • Charleston, West Virginia, United States BuzzClan LLC Full time

    Job Title: CUSTOMER EXPERIENCE SPECIALISTCompany OverviewBuzzClan LLC is a dynamic organization dedicated to delivering exceptional customer experiences.Job DescriptionThe Customer Experience Specialist primary responsibility is to provide problem-solving skills and turn any situation into a great customer experience. This role combines elements of customer...


  • Charleston, West Virginia, United States Harris Teeter Part time

    Harris Teeter OverviewHarris Teeter is a leading grocery store chain committed to delivering exceptional customer experiences.Job SummaryWe are seeking a skilled Customer Service Representative to join our team as a Cart Loading Specialist. In this role, you will play a vital part in ensuring our customers receive outstanding service and their needs are met...


  • Charleston, West Virginia, United States American Waterworks Full time

    About UsWe are a leading utility company that provides safe and reliable drinking water and wastewater services to millions of people across the United States. Our mission is to promote sustainability, invest in our infrastructure, and provide exceptional customer service.Our TeamOur team is made up of highly skilled professionals who are dedicated to...


  • Charleston, West Virginia, United States Navigate New Horizons Full time

    Navigate New Horizons is a pioneer in the travel industry, dedicated to providing exceptional customer experiences. As a Customer Service Specialist, you'll be an integral part of our team, helping travelers find their perfect stay.**Key Skills & Qualifications:**Excellent Communication Skills:Ability to respond to client inquiries and resolve issues...


  • Charleston, West Virginia, United States chris niewierowski - State Farm Agent Full time

    Company OverviewChris Niewierowski, State Farm Agent, is seeking a highly motivated and customer-focused individual to join our team as a CUSTOMER SERVICE REPRESENTATIVE. As an Agent Team Member, you will play a vital role in providing exceptional service to our clients, ensuring their needs are met, and building long-lasting relationships.Our agency is...


  • Charleston, West Virginia, United States The Spinx Company Full time

    About the RoleWe are looking for a Customer Experience Specialist to provide exceptional customer service and support to our customers.Main Responsibilities:Ensure store safety procedures are followedMerchandise products effectivelyDeliver age-sensitive sales and exceptional customer serviceWhat We Offer:Competitive hourly rate of $14.00 per...


  • Charleston, West Virginia, United States AAA Club Alliance Full time

    About the Job:As a Customer Relationship Specialist, you'll be responsible for building and maintaining strong relationships with existing and potential customers, driving sales growth, and providing exceptional customer service.Key Responsibilities:Sales Growth: Develop and execute strategies to drive sales growth, identifying new opportunities and building...


  • Charleston, West Virginia, United States Lose Design Full time

    About the jobJob Summary:Lose Design is seeking a dynamic and organized individual to join our office and help serve existing clients in the area and expand our services to new clients. We have an exciting opportunity for an experienced Call Center Representative to join our CSR Team.The Role:This highly customer-facing role involves managing customer...


  • Charleston, West Virginia, United States Rudd Equipment Company Full time

    We are seeking a skilled Customer Support Specialist to promote parts and service sales within an assigned territory. The successful candidate will act as a liaison between customers and the Parts Manager and/or Service Manager, providing information about customer problems/complaints and long-term requirements.Key Responsibilities:Increase parts and service...