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Data Center Program Manager, DCEO

1 month ago

Hilliard, Ohio, United States Amazon Full time
About the Role

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We are seeking an experienced program manager to join our operations team and focus on building the future of onboarding and training for new builders who work in AWS Data Centers.

In this role, you will report directly into the local business leadership team and take general direction from a global onboarding program.

The ideal candidate will have experience with training management, be a highly organized self-starter with a strong bias for action, be able to work through ambiguity, and have the ability to lead with informal authority.

This position will innovate how we design, build, deliver, and measure onboarding and training, which will improve the experience for new AWS Data Center Community builders around the world.

Key Responsibilities

  • Manage requirements, budget, design, and implementation of assigned projects
  • Assess annual maintenance program requirements and build a rolling 18-month project forecast
  • Facilitate creation of SOWs with partner teams to be included in contract documents including RFQ/RFPs, change order controls, purchase orders, and invoicing
  • Evaluate performance and work product of on-site partners and escalate issues through Amazon leadership
  • Identify and communicate needs for design improvements
  • Monitor and enforce project schedules and quality with operational teams, cross-functional Amazon team members, and partners
  • Lead and coordinate design and execution efforts between internal teams and outside partners including equipment specifications, material flow, process design, and site layout
  • Evaluate project risks and issues and propose actionable resolutions
  • Build strong working relationships with data center leadership teams across multiple sites as well as other internal stakeholders (operations, finance, safety, security, legal, procurement)

About the Team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running.

We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.

We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.

You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.

And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

What We Offer

  • A competitive salary and benefits package
  • A comprehensive training program to help you develop your skills and advance your career
  • A collaborative and dynamic work environment
  • The opportunity to work on high-impact projects that make a real difference in the world

Basic Qualifications

  • Bachelor's degree in a related field or equivalent work/life experience
  • 3+ years of experience as a project engineer, process engineer, program manager, construction management or related roles
  • Experience in core project management disciplines including scope, schedule, budget, quality, along with risk and critical path management
  • Experience managing project budgets with expertise in Microsoft Office products

Preferred Qualifications

  • Project Management Certification from industry-recognized authority
  • 5+ years Data center and facility operations experience
  • 5+ years Technical project management or Construction management
  • Experience managing large, cross-functional million-dollar projects and performing vendor management

Amazon is an Equal Opportunity Employer

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.