Order Fulfillment Coordinator
3 weeks ago
We are seeking a detail-oriented Order Fulfillment Coordinator to join our team in San Jose, CA. The successful candidate will have a minimum of five years of experience in fulfillment and be able to take full ownership of this position.
About Us
Acer America Corporation is a fast-paced, high-growth company located in the heart of downtown San Jose, CA. We offer a competitive salary of $85,000 per year and a dynamic work environment.
Key Responsibilities
- Contribute to monthly high-level planning sessions covering future month forecast gaps and current month shortfalls.
- Complete ownership of customer level demand plans leveraging historical sell in and sell through data, as well customer relationships to provide accurate forecasts for ongoing products
- Manage product launches at the customer & SKU level and be an advocate for assigned accounts timing and load-in needs.
- Develop business recommendations and proposals to increase sales revenue, reduce cost, and create efficiencies.
- Manage supply chain purchase of materials in support of the plan based on your forecasting.
- Active Cross-Functional meeting attendance/participation for key insight gathering (Product Management, Business Management, Supply Chain and Other).
- Ensures timely and accurate forecast submittal within each monthly process cycle and for any subsequent out-of-cycle maintenance adjustments.
- Contribute in managing product lifecycles by collaborating with cross-functional teams in developing inventory strategies on existing items, new products, and product transitions.
- Help prepare reports and presentations for multiple teams, including c-level staff
- Work with multiple teams to track orders to commit and demand supply/commit matching
- Use advanced Excel/Database skills help diagnose problems and support ad hoc business decisions.
Requirements
- Strong cross-functional & cross-cultural collaboration skills.
- Ability to effectively manage time and meet necessary targets.
- You thrive on small teams, in a dynamic and fast-paced work environment
- Quick learner who takes initiative to lead projects, identifies problems, and offer solutions
- Willingness to take ownership of new tasks and problem-solve independently, but not scared to ask for help
- Extreme attention to detail, and customer requirements
- Strong communication and relationship-building skills with overseas ODM and other teams within the organization
- Desire to innovate and bring fresh ideas to the table to improve operational processes and positively impact other departments
- Logical thinker, with verbal and quantitative reasoning, and the ability to step back and see patterns
- Strong analytical skills, experience with large data sets and data analysis – must have amazing excel skills
- Collaborative and flexible work style
- Excellent communication skills, including strong written and presentation skills
- Working knowledge with prior demand planning software a plus
- Proficient with basic PC skills including Microsoft Excel, Power Point and Word.
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