Guest Service Representative

3 weeks ago


Moorhead, Minnesota, United States Raymond Management Full time

Job Summary

We are seeking a highly motivated and detail-oriented Guest Service Representative to join our team at Raymond Management Company. As a Guest Service Representative, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience during their stay.

Key Responsibilities

  • Provide information to guests about the local area, hotel services, and amenities.
  • Closing and balancing all hotel accounts and direct bills.
  • Handle guest check-in and check-out in an accurate and efficient manner.
  • Promote the company's 100% Satisfaction Guarantee.
  • Continuously promote, communicate, and embody the RMC culture.

What We Offer

  • Competitive wages
  • Paid vacation and sick time
  • Affordable health, dental, and vision
  • 401(k) retirement plan with company contribution
  • Teammate referral program
  • Hotel discount program
  • Check-ins at 30, 60, and 90 days
  • Career growth opportunities
  • A safe and healthy work environment

Requirements

  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Ability to work in a fast-paced environment
  • Excellent communication and problem-solving skills

About Us

Raymond Management Company is a leading provider of hospitality services, with a strong focus on delivering exceptional guest experiences. We offer a dynamic and supportive work environment, with opportunities for career growth and development.



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