Car Wash Business Leader
1 week ago
About the Job
Terrible's is seeking an experienced Senior Manager Car Wash Division to join our team.
This leadership role offers a unique opportunity to lead a high-performing team of managers and staff across multiple car wash locations, driving strategy, operational efficiency, and maximizing revenue.
The successful candidate will have a proven track record of managing multi-site operations and driving business growth, as well as excellent leadership, communication, and interpersonal skills.
Key Responsibilities- Operational Leadership:
- Develop and implement strategic plans to optimize car wash operations, including process improvements, technology integration, and cost management.
- Oversee day-to-day operations of all car wash locations, ensuring compliance with company standards, safety regulations, and industry best practices.
- Monitor performance metrics and KPIs, making data-driven decisions to improve efficiency, customer satisfaction, and profitability.
- Team Management:
- Lead, mentor, and develop a high-performing team of managers, supervisors, and staff across multiple car wash locations.
- Implement training programs and standard operating procedures (SOPs) to ensure consistent service delivery and operational excellence.
- Foster a positive work environment that promotes teamwork, employee engagement, and professional growth.
- Financial Management:
- Develop and manage budgets for the car wash division, including forecasting, expense control, and profitability analysis.
- Drive revenue growth through pricing strategies, marketing initiatives, and the introduction of new services or products.
- Analyze financial performance and implement corrective actions and process improvements as needed to achieve financial targets.
- Customer Experience:
- Ensure the highest levels of customer satisfaction by maintaining clean, efficient, and well-maintained facilities.
- Address customer feedback and complaints promptly, implementing solutions to improve service quality.
- Develop and implement customer loyalty programs and promotions to drive repeat business.
- Innovation and Growth:
- Identify opportunities for expansion, including new locations, service offerings, and partnerships.
- Stay updated on industry trends, equipment, technologies, and competitive landscape to keep Terrible's car wash services at the forefront of the market.
- Lead the development and launch of new initiatives aimed at enhancing the customer experience and operational efficiency.
- Collaborate with leadership to develop, recommend, and communicate strategic changes throughout the territory.
Estimated salary: $100,000 - $130,000 per year, depending on location and experience.
We offer a competitive benefits package, including health insurance, retirement plan, and paid time off.
If you are a motivated and results-driven individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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