Customer Service Representative
4 weeks ago
About the Role:
We are seeking a highly motivated and customer-focused individual to join our team as a Receptionist at our H&R Block franchise location. As a Receptionist, you will be the first point of contact for our clients, providing exceptional customer service and ensuring a positive experience for all who visit our office.
Key Responsibilities:
- Answer phones and greet clients in a personalized and friendly manner
- Match clients with the best-suited tax professional for their needs
- Schedule clients according to their preferences
- Ensure all client needs are met during service
- Maintain office cleanliness and organization
Requirements:
- Experience working in a fast-paced environment
- Previous experience in a customer service environment
- Ability to multi-task and prioritize tasks
- Strong organizational and time-management skills
- Computer proficiency with Microsoft Office
What We Offer:
As a Receptionist at H&R Block, you will have the opportunity to work in a dynamic and supportive team environment, providing excellent customer service and making a meaningful difference in the lives of our clients.
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