Body Shop Operations Coordinator

3 weeks ago


Newark, Delaware, United States HERTRICH Family of Automobile Dealerships Full time
Job Summary
We are seeking a highly skilled Customer Support Specialist to join our team at the HERTRICH Family of Automobile Dealerships. This role involves providing exceptional customer service, responding to customer inquiries, and resolving any issues efficiently. You will also be responsible for managing accounts payable and receivables, preparing deposits, and maintaining accurate records. In addition, you will assist with general office duties, such as data entry, insurance processing, and compliance reporting.

Responsibilities
You will greet and assist customers in a pleasant and professional manner, either in-person or over the phone. You will also be responsible for completing reconciliations on accounts payable and receivables, depositing funds, managing petty cash, and maintaining accurate records. Other duties may be assigned as needed. You will work closely with our collision center team to ensure seamless customer experiences.

Requirements
To be successful in this role, you must have excellent communication skills, both verbal and written. You should also possess an enthusiastic attitude and a desire to provide outstanding customer service. Computer proficiency with QuickBooks or similar accounting software is preferred. Self-motivation, attention to detail, and organizational skills are essential. A high school diploma or GED is required, and a valid driver's license is necessary for certain aspects of the job. Bi-lingual skills in Spanish are a plus.

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