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Lead Endpoint Systems Engineer
2 months ago
Position: Senior Endpoint Engineer
Company: CareFirst BlueCross BlueShield
OBJECTIVE: To maintain the reliability, security, and optimal performance of the organization's information systems that facilitate its operations. Key responsibilities encompass monitoring, supporting, and enhancing networked software and associated operating systems, evaluating architecture, defining system specifications, disaster recovery strategies, and assessing hardware/software compatibility.
KEY RESPONSIBILITIES:
- Installs, upgrades, troubleshoots, and maintains computer systems for supported applications.
- Develops and implements preventative measures for system issues and supports root cause analysis.
- Automates the installation and configuration of applications in both development and production environments.
- Evaluates new systems, researches software options, and makes recommendations for system integration.
- Enhances engineering expertise through continuous education and professional development.
SUPERVISORY ROLE: This position does not have direct reports but may provide mentorship to junior staff and lead cross-functional resources.
QUALIFICATIONS:
Education: Bachelor's Degree in Information Technology or Computer Science, or equivalent professional experience.
Preferred Certifications: Azure Administrator Associate, Azure Security Engineer Associate, Modern Desktop Administrator Associate.
Experience: A minimum of 5 years in software, hardware, or systems engineering.
Knowledge, Skills, and Abilities (KSAs):
Core Technical Skills:
- Experience with the installation, deployment, and updating of applications for both physical and virtual endpoints.
- Operational expertise in systems management utilizing Microsoft SCCM, InTune, and Active Directory/Azure Directory Services.
- Proficiency in managing application layering technologies and securing desktop operating systems.
- Experience with PowerShell scripting, network technologies, and troubleshooting tools.
Additional Desired Skills:
- Analytical thinking and problem-solving capabilities.
- Strong communication and documentation skills.
- Ability to work independently and collaboratively with clients.
- Exceptional troubleshooting skills and attention to detail.
TRAVEL REQUIREMENTS: Approximately 10% local travel only.
Equal Employment Opportunity: CareFirst BlueCross BlueShield is an Equal Opportunity employer, providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, veteran or disabled status, or genetic information.
