Automotive Operations Lead

2 days ago


Littleton, United States Brakes Plus Full time
About the Role

As an Automotive Operations Lead, you will play a vital role in driving the success of our service department. Your primary responsibility will be to oversee the daily operations of the service department, ensuring seamless delivery of services and exceeding customer expectations.

Key Performance Indicators
  • Customer Satisfaction: Maintain high levels of customer satisfaction through effective communication, timely issue resolution, and proactive problem-solving.
  • Team Performance: Develop and execute strategies to improve team performance, drive productivity, and promote employee growth and development.
  • Process Efficiency: Identify areas for process improvement and implement changes to enhance efficiency, reduce costs, and improve overall performance.
Requirements
  • Bachelor's degree in Business Administration or related field.
  • Minimum 2 years' experience in a leadership role within a service-oriented industry.
  • Proven track record of delivering exceptional customer experiences and driving business results.
Compensation

The estimated annual salary for this position is $40,000 - $60,000, depending on qualifications and experience.



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