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Debt Recovery Specialist

2 months ago

Coppell Texas, United States CSC Serviceworks Full time
CSC ServiceWorks is a leading provider of commercial laundry services, consumer services technology, and air-vending and EV solutions throughout the United States & Canada. Our team of dedicated professionals benefits from steady work, time to enjoy what matters, appreciation and rewards for hard work and accountability, and support in growing a fulfilling career.

**Job Summary:**

As a CSC Collections Agent, you will be responsible for following up on outstanding debts to minimize losses and collect arrears economically.

**Key Responsibilities:**

* Identify and collect overdue accounts to minimize outstanding receivables
* Handle and schedule recovery process of lease equipment due to delinquency, abandonment or termination of services
* Manage daily calls to customers and provide continuous follow-up
* Negotiate payment arrangements with customers and process account adjustments
* Process one-time credit card payments
* Enter all actions, comments and payment arrangements on accounts
* Update account information

**Benefits & Perks:**

* Work Life Balance
* 75% Employer Contribution to Medical, Dental, and Vision insurance
* Health Savings Account with Employer Contribution
* Year-round Work & Paid Training
* Company Paid Life, Short-term, and Long-term Disability Insurance
* 401k with generous Company Match
* Paid Time Off (PTO) & Vacation Pay
* Flexible Spending & Health Savings Account
* Employee Discounts: Travel, Theme Parks, Home & Auto Insurance and more
* Education Reimbursement Program
* Paid employee Referral program

**Requirements:**

* Ability to pass pre-employment screening
* Degree in Finance, Accounting, or related field; or 1-3 years related experience and/or training; or equivalent combination of education and experience
* Ability to read, analyze & interpret general business periodicals, technical procedures, financial reports and legal documents
* Ability to write reports and correspondence
* Ability to effectively and professionally present information one-on-one and small group situations to customers, clients, and other employees of the organization
* Ability to work with a variety of mathematical concepts
* Good Microsoft Office skills

CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, veteran or other protected status.