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Office Coordinator
2 months ago
Position Overview
This role involves welcoming clients, managing phone communications, and delivering comprehensive administrative assistance to the management team at Bach to Rock.
Key Responsibilities
The following duties are integral to this position, though additional tasks may be assigned as necessary.
- Welcome clients and potential clients with professionalism and courtesy.
- Handle incoming and outgoing phone calls and emails efficiently.
- Support the maintenance of the scheduling system.
- Aid management in the recruitment and enrollment of new students, which may involve conducting facility tours.
- Assist in customer service outreach to enhance client retention.
- Enter registration and payment details into the management software.
Required Skills and Competencies
To excel in this position, candidates must demonstrate proficiency in the following areas:
- Strong interpersonal skills for effective public interaction.
- Proficiency in operating standard office equipment (e.g., telephones, photocopiers, computers).
- Availability to be present at the facility during operational hours.
- Basic understanding of music and music education.
- Excellent time management and organizational abilities.
- Capacity to collaborate effectively with staff and management.
- Flexibility to adapt to workplace changes.
- Ability to pass a background screening.
Education and Experience
- A high school diploma or GED is required.
- Familiarity with Microsoft Office applications is essential.
Language Proficiency
- Proficiency in English, both spoken and written, is mandatory.
- Knowledge of additional languages is advantageous.
Physical Requirements
The physical demands outlined here are representative of those required to successfully perform the essential functions of this role.
- Ability to sit, stand, walk, and navigate stairs.
- Capability to lift and move equipment related to daily operations.
Work Environment
The characteristics of the work environment are representative of those encountered while performing the essential functions of this role.
- Standard office setting.
- Music studio environment.
The descriptions provided above are intended to convey the general nature and level of work expected in this position. They are not exhaustive lists of all duties, responsibilities, and skills required.
Bach to Rock reserves the right to amend this job description at its discretion.
