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Healthcare Coordinator

2 months ago

Spring Texas, United States Pacific Dental Services Full time
About the Role

We are seeking a highly skilled and motivated Healthcare Coordinator to join our team at Pacific Dental Services. As a key member of our team, you will play a vital role in ensuring that our patients receive exceptional care and service.

Key Responsibilities
  • Partner with supported dentists to gain a financial commitment from patients to start treatment.
  • Understand and utilize financial options to support case acceptance.
  • Educate patients on treatment choices and overcome common objections.
  • Proactively keep dentists' schedules productive.
  • Support each patient in a consultative and educational manner.
  • Consistently support a Perfect Patient Experience (PPE) and create Patients for Life (PFL).
Requirements
  • High School Diploma or general education degree (GED).
  • Travel may be required between offices.
  • Prior course work or on-the-job training in the fields of dentistry, insurance, or business is preferred.
Preferred Qualifications
  • Knowledge of office practices, technology applications, and patient insurances.
  • Results-oriented individual with excellent communication and interpersonal skills.
  • Patient advocate with a flexible and adaptive approach.
  • Process-focused operator with a comprehensive understanding of operational processes.
  • Financial acumen with a strong understanding of profit drivers and local market trends.
  • Influencer with excellent listening and observation skills.
Benefits
  • Medical, dental, and vision insurance.
  • Paid time off.
  • Tuition reimbursement.
  • 401K.
  • Paid time to volunteer in your local community.