Healthcare Concierge
4 days ago
CVS Health is seeking a highly motivated and compassionate Healthcare Concierge to join our team. As a key member of our Retail Health team, you will play a vital role in delivering exceptional patient care and promoting healthy outcomes.
Job Summary:This is a dynamic and challenging role that requires strong communication and interpersonal skills. As a Healthcare Concierge, you will work closely with patients, families, and healthcare providers to coordinate care, address health concerns, and provide education and support.
Key Responsibilities:- Coordinate patient care and services, including scheduling appointments, managing referrals, and tracking patient progress.
- Communicate effectively with patients, families, and healthcare providers to ensure seamless care coordination.
- Provide education and support to patients and families on health-related topics, including disease management, medication adherence, and healthy lifestyle choices.
- Collaborate with healthcare teams to identify and address health concerns, develop care plans, and implement interventions.
- Maintain accurate and up-to-date patient records, including medical history, treatment plans, and outcomes.
- High school diploma or equivalent required; associate's degree or higher preferred.
- Minimum 3-5 years of experience in healthcare, customer service, or a related field.
- Strong communication and interpersonal skills, with ability to work effectively with diverse populations.
- Ability to work in a fast-paced environment, prioritize tasks, and manage multiple responsibilities.
- Proficiency in Microsoft Office applications, including Outlook, Word, and Excel.
- Certification in medical assisting, pharmacy technology, or a related field.
- Experience working in a healthcare setting, including hospitals, clinics, or community health organizations.
- Knowledge of electronic medical records, including Epic.
- Ability to speak multiple languages, including Spanish.
CVS Health is committed to providing a comprehensive benefits package that includes medical, dental, and vision coverage, as well as a 401(k) retirement savings plan. We also offer a range of wellness programs, education assistance, and professional development opportunities.
Join our team and become a part of a dynamic and compassionate organization that is dedicated to improving the health and well-being of our communities.
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