Dermatology Customer Service Representative

4 days ago


Frisco, Texas, United States Epiphany Dermatology Full time
Opportunity to Thrive in a Dynamic Dermatology Environment

We are seeking an exceptional customer service professional to join our team as a Dermatology Customer Service Representative at Epiphany Dermatology. This is an excellent opportunity for individuals who are passionate about delivering outstanding patient experiences and contributing to the growth of a purpose-driven organization.

As a key member of our team, you will be responsible for providing exceptional customer service via phone, email, and in-person interactions, ensuring that patients receive timely and efficient support throughout their dermatology journey.

Your primary focus will be on appointment scheduling, registration, insurance verification, and communication with patients, families, and clinical personnel. Your ability to work effectively in a fast-paced environment, manage multiple tasks, and maintain accuracy will be crucial in ensuring seamless patient care.

To excel in this role, you will need to possess excellent interpersonal and communication skills, proficiency in Microsoft Office Suite, and experience working with Electronic Medical Records and Practice Management systems.

A minimum of 2 years of experience as a receptionist in a medical practice or ambulatory environment is preferred, along with knowledge of the insurance industry and strong computer skills. Bilingual skills in English and Spanish are also highly desired.

In return for your hard work and dedication, we offer a competitive salary range of $45,000 - $60,000 per annum, commensurate with experience. Our comprehensive benefits package includes medical, life insurance, short-term disability coverage, mental health services, and more at no cost for eligible employees. We also offer great vision, dental, and supplemental insurance options, 401k with company matching, employee discounts, HSA and FSA/dependent care, tuition assistance, certification reimbursement, and more.



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