Sales and Customer Service Representative

2 weeks ago


Westminster, Maryland, United States Massage Envy Full time
Unlock Your Potential at Massage Envy

Are you passionate about delivering exceptional customer experiences and driving business growth? As a Sales and Customer Service Associate at Massage Envy, you'll play a vital role in helping clients achieve their wellness goals and building a loyal client base.

Key Responsibilities:
  • Provide outstanding customer service and create a welcoming atmosphere for clients
  • Promote the value of Total Body Care by educating clients on new services, selling the Massage Envy Wellness Program, and encouraging homecare retail purchases
  • Support clinic flow by scheduling services, answering phone calls, and addressing client questions
  • Help grow and retain a client base through in-person and phone/email outreach
What We Offer:
  • Competitive base pay plus bonuses and commissions
  • Employer-paid healthcare, including medical, dental, and vision plans
  • Matching 401(k) and paid time off for full-time employees
  • A flexible schedule with some evenings and weekends required
  • In-depth product and service training, plus a free massage, skincare, or stretch service each month
  • 40% off all products
Requirements:
  • High school diploma or equivalent and previous retail or sales experience (preferred)
  • Critical thinking, excellent math and computer skills, and the ability to multitask
  • Great people skills and the ability to establish positive relationships with clients
  • Supporters of total body care with a general knowledge of massage and skin care services

At Massage Envy, we're committed to creating a supportive and inclusive work environment where you can thrive. If you're passionate about delivering exceptional customer experiences and driving business growth, we'd love to hear from you.



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