Customer Engagement Specialist

5 days ago


Mt Sterling, United States Wal-Mart Stores , Inc. Full time
Customer Engagement Specialist Job Description

We are seeking a talented Customer Engagement Specialist to join our team in MOUNT STERLING, KY.

About the Role:

This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and driving sales growth. As a Customer Engagement Specialist, you will be responsible for building strong relationships with customers, creating personalized shopping experiences, and contributing to the success of our sales team.

Key Responsibilities:
  • Develop strong relationships with customers by understanding their needs, preferences, and shopping habits, and using this information to make personalized product recommendations.
  • Create a positive store environment by maintaining a clean and organized store, adhering to visual merchandising standards, and ensuring accurate pricing and signage.
  • Drive sales growth by participating in sales promotions, collaborating with colleagues to achieve sales goals, and engaging with customers to increase sales and revenue.
  • Process customer transactions accurately and efficiently, handling cash, credit card payments, and mobile payments while maintaining a high level of accuracy and attention to detail.
Requirements:
  • Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
  • Excellent communication and interpersonal skills.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Ability to lift up to 25 pounds and stand for long periods of time.
What We Offer:
  • A $18.75 - $22.50 per hour competitive hourly wage range, depending on experience and performance.
  • Opportunities for advancement and professional growth within the company.
  • A comprehensive benefits package, including medical, vision, and dental coverage, as well as 401(k) and stock purchase plans.
  • Paid time off, including vacation, sick leave, and holidays.


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