Automotive Customer Engagement Specialist
3 weeks ago
We are looking for an experienced Automotive Customer Engagement Specialist to join our team at Easterns Automotive Group in Sterling, VA.
The estimated annual salary for this position is $44,000 - $88,000, based on location.
About Our CompanyEasterns Automotive Group is dedicated to delivering exceptional customer experiences, both digitally and in-store. Our goal is to become the top destination for car purchases in the DC and Baltimore areas.
Key Responsibilities- Use your digital communication skills to build lasting customer relationships.
- Proactively troubleshoot issues customers encounter during the online buying process.
- Collaborate with internal teams to achieve sales targets and maintain a positive, customer-focused digital atmosphere.
- Demonstrate exceptional listening and understanding skills when interacting with customers.
- Show flexibility in adapting to changing circumstances in a dynamic digital sales environment.
- Maintain high levels of organization to handle multiple tasks efficiently.
- Demonstrate a genuine passion for cars and a commitment to ongoing learning about our products.
- Enjoy comprehensive benefits, including Health & Dental Insurance, Vision Insurance, and Life & Disability Insurance.
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Sterling, Virginia, United States Easterns Automotive Group Full timeCompany OverviewEasterns Automotive Group is a leading multi-location certified pre-owned automotive retailer, committed to unparalleled customer experiences. We are seeking a tech-savvy and dedicated Digital Sales and Customer Experience Specialist.
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