Senior Content Strategist, Platform Experience

3 weeks ago


San Francisco, California, United States Salesforce, Inc. Full time
Unlock Business Success with Salesforce

We're seeking a seasoned Director to lead our Platform Content Experience (CX) team. This dynamic leader will oversee critical areas for AI-driven application and agent development, empowering all audiences who customize or build solutions, apps, and agents on the Salesforce Platform.

This is a hybrid work environment with a minimum of 10 days/quarter in office (San Francisco, CA). As a people and strategic leader, you'll:

  • Drive Strategic Vision: Contribute to developing a compelling strategic vision and roadmap for how content supports the Platform business.
  • Lead Cross-Functional Collaboration: Share your team's priorities and accomplishments with CX, cross-functional leaders, stakeholders, and executives to increase team visibility, showcase customer value, and build strong relationships.
  • Prioritize and Execute: Work with the management team to rigorously prioritize work and assignments and lead the execution and delivery of your team's roadmap through efficient operational management.

About the Role

The ideal candidate is an experienced business leader with 7+ years in technical content development, 3+ years in management, and at least 2 years managing other managers. They possess strong strategic planning skills, experience leading organizations, and exceptional written and verbal communication skills.

Key Responsibilities

  • Contribute to developing a strategic vision and roadmap for content support
  • Lead cross-functional collaboration and stakeholder engagement
  • Prioritize and execute team roadmaps through operational management
  • Develop and deliver high-quality content that meets customer needs
  • Mentor and coach team members to drive their growth and success

What We Offer

Salesforce provides a comprehensive compensation package, including a base salary range of $190,800 - $276,600, depending on location, level, job-related knowledge, skills, and experience. Additional benefits include equity, benefits, and opportunities for career growth and development.



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