Level II IT Technician: On-site Support Specialist
4 weeks ago
We are seeking a highly skilled and experienced Level II IT Technician to join our team at RNC, Inc. as an on-site support specialist. This role will provide on-site and remote support to our clients, ensuring their IT systems are running smoothly and efficiently.
Key Responsibilities:- Provide on-site and remote support to clients, troubleshooting and resolving technical issues related to computer hardware and software.
- Install, configure, and maintain computer systems, including operating systems, applications, and company-specific files.
- Establish and maintain user accounts and passwords in accordance with company information security guidelines.
- Perform maintenance tasks and configuration with desktop management software tools, including software updates and patches, remote control tools, and inventory reporting.
- Work with internal teams and cross-functionally to ensure seamless support and communication.
- Minimum 2 years of IT experience in a business environment.
- Strong technical skills, including Microsoft Active Directory, Office 365, and Azure experience.
- Excellent communication and problem-solving skills, with the ability to work under pressure and meet deadlines.
- Ability to work independently and as part of a team, with a high degree of accuracy and attention to detail.
- Good driving record required.
- Competitive hourly rate: $27.00 per hour.
- Paid time off and holidays.
- Health insurance.
Monday-Friday: 9am-5pm, with the option to work remotely one day a week (TBD).
Ability to commute or relocate to Aliso Viejo, CA required.
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