Customer Service Advisor

3 weeks ago


Orlando, Florida, United States Imperial Dade Full time

Imperial Dade, a leading distributor of foodservice packaging and janitorial supplies in North America, is seeking a Sales Support Representative to join its team in Orlando, FL.

The estimated salary for this role is around $45,000 per year, depending on experience. As a Sales Support Representative, you will interact with customers, process orders, and provide information in response to customer inquiries, concerns, and requests about our products and services.

You will work Monday through Friday from 8:00 am until 5:00 pm and be responsible for answering customer calls in a prompt, friendly, and professional manner. Additionally, you will interface with customers by telephone, electronically, or face-to-face, assist in increasing sales and profitability for each account by suggesting new and complementary products, and optimize fill rates by providing substitutions for out-of-stock or discontinued items.

We offer a dynamic environment for our employees to work, learn, and grow professionally. Our benefits include competitive salaries and benefits (medical, dental, vision), a 401(k) program with company match, a shared ownership program, life insurance, a generous paid time off package, educational reimbursement, paid family leave, and adoption assistance.



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