Senior DevOps Engineer Leader

6 days ago


Phoenix, Arizona, United States System One Full time

**Job Overview:**

System One is a leader in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality.

**Salary Estimate:** $140,000 - $160,000 per year.

**Job Description:**

We are seeking a Senior DevOps Engineer Leader to join our team. As a DevOps engineer, you will play a critical role in ensuring the smooth operation of our systems and infrastructure.

**Responsibilities:

• Monitor systems and infrastructure to maintain operational and performance levels

• Rotational on-call responsibilities

• Work closely with other engineers when issues arise, collaborate on troubleshooting, and provide consultation/resolution with events/incidents

• Anticipate potential problems before they become impacting and collaborate to determine solutions

• Gather and analyze metrics from tools and system/application logs to assist in performance tuning, fault finding, and resolution

• Create sustainable systems and services through automation, processes enhancement, tools, and noise reduction

• Build automation to manage operations and eliminate/minimize manual functions and toil

• Collaborate with Application/Infrastructure support engineers and operations teams

• Engage in post-incident reviews for improvements and determining the cause to prevent recurrence

**Required Skills and Qualifications:**

Possess a breadth and depth of technical and management knowledge

Continuous improvement mindset, always looking for opportunities to streamline, routinize, or automate

Working knowledge across technology the following support areas:

Server: Administration and troubleshooting in Linux and Windows as well as patching and basic scripting skills (PowerShell, Bash)

Converged Solutions: Experience in VCE/UCP (including VMWare versions 6 and above), platform and network connectivity, and patching – understanding of current threat analysis and remediation trends, alongside PowerShell and Linux scripting skills

Storage: CIFS/NFS, Linux and Windows scripting, DPA reporting, Avamar and Data Domain administration, and solid understanding of Windows and Linux environments

Middleware: Linux, Windows, WebSphere, Apache, IIS, WebLogic and Tomcat

Mainframes: JCL, CICS SYSPLEX

Networking: Strong understanding of the network protocols and OSI Model, as well as Network+ Certification

Workflow and Knowledge Management: ServiceNow

Collaboration Tools: TrueSight, Jira, and Confluence

Process: Skilled and knowledgeable in ITSM; proficiency in operations analytics methodologies to drive performance improvement (e.g., Lean)

Strong troubleshooting and problem-solving skills, with the ability to analyze and resolve complex technical issues ITIL fundamentals

Familiarity with Problem Management, Change Management, Release Management, Event Management, and Incident Management

**Benefits:**

We offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.



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