Automotive Service Professional
2 weeks ago
Job Summary
We are seeking a skilled and customer-focused Automotive Service Advisor to join our award-winning team at Tuffy Tire & Auto. As a key member of our service team, you will play a critical role in ensuring exceptional customer satisfaction and driving business growth.
About the Role
The successful candidate will have a proven track record of success in an auto repair facility, with a strong understanding of menu-based computer software and excellent organizational skills. A valid driver's license and acceptable driving record are also essential requirements.
Responsibilities
- Make Customer Satisfaction number one by identifying primary concerns and determining customer needs through open-ended questions.
- Professionally introduce the Courtesy Inspection (multi-point inspection) offering solutions and benefits.
- Conduct the "Invoicing delivery" upon completion of services reviewing work performed, warranties breakdown, and scheduling the next appointment.
Benefits
- Competitive salary: $55,000 - $65,000 per year.
- 401(k) plan with employer matching.
- Dental insurance with comprehensive coverage.
- Employee discounts on Tuffy products and services.
- Free uniforms and name tags.
- Paid time off and holidays.
- Vision insurance with discounted rates.
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