Collection Manager
3 weeks ago
Buddy's Home Furnishings is a Lease Ownership Company that provides quality brand name products to customers on a lease-to-own basis. We have 300 stores across the country, offering consumer electronics, appliances, computers, furniture, and accessories to enhance our customers' quality of life.
Salary Range
$14.00 - $16.00 Hourly
Job Description
The Assistant Manager Collections plays a crucial role in ensuring safe, professional, and profitable store operations. This position assists the Store Manager in directing store activities, managing personnel, and maintaining company standards for renewals, delinquencies, and store collections.
Key Responsibilities
* Acquire and maintain customers through effective communication and negotiation skills.
* Assist in managing store personnel, including directing the activities of one or more employees.
* Ensure compliance with all applicable federal, state, and local statutes.
* Decipher, prepare, and review store reports to inform decision-making.
* Document customer commitments and ensure timely renewal payments.
* Manage customer accounts, inventory, and cash assets effectively.
* Prepare daily work schedules, delivery schedules, and assign tasks to enforce company policy.
Required Skills and Qualifications
* Effective organizational and time management skills to prioritize multiple tasks and deadlines.
* Established collection skills to negotiate and resolve conflicts with customers.
* Good communication and interpersonal skills to interact with employees and customers effectively.
* Ability to learn and become proficient in POS systems and navigate multiple software applications.
* Must be able to read, write, and communicate effectively in person and over the phone.
Benefits
* Competitive hourly salary range of $14.00 - $16.00.
* Opportunities for career growth and development within the company.
* A dynamic and supportive work environment.
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