Sales and Collections Specialist
4 days ago
Buddy's Home Furnishings was founded in 1961 and has since grown to operate 300 stores across the country. Our mission is to provide quality brand name products to our customers on a lease-to-own basis, enhancing their quality of life.
Job Summary
We are seeking an experienced Assistant Manager Collections to join our team. The successful candidate will assist the Store Manager in directing store activities, managing personnel, and maintaining company standards for renewals, delinquencies, and store collections.
Responsibilities
* Acquire and maintain customers through effective communication and negotiation skills.
* Assist in managing store personnel, including directing the activities of one or more employees.
* Ensure compliance with all applicable federal, state, and local statutes.
* Decipher, prepare, and review store reports to inform decision-making.
* Document customer commitments and ensure timely renewal payments.
* Manage customer accounts, inventory, and cash assets effectively.
* Prepare daily work schedules, delivery schedules, and assign tasks to enforce company policy.
Requirements
* 2+ years of experience in sales and collections, preferably in a retail environment.
* Proven track record of meeting or exceeding sales targets and collecting outstanding balances.
* Strong communication and interpersonal skills to interact with employees and customers effectively.
* Ability to learn and become proficient in POS systems and navigate multiple software applications.
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