Customer Service Agent
1 week ago
We are seeking a dedicated and detail-oriented individual to join our team as a Customer Service Representative.
Key Responsibilities:
- Provide exceptional customer service to clients via phone, email, and chat.
- Understand and explain insurance products to customers, addressing their queries and concerns.
- Work collaboratively with internal teams to resolve customer issues and improve overall service quality.
- Stay up-to-date with product knowledge and industry developments to provide accurate information to customers.
Requirements:
- Excellent communication and interpersonal skills.
- Strong understanding of insurance products and services.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- High school diploma or equivalent required; degree in a related field preferred.
What We Offer:
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
- A competitive salary and benefits package.
About Us:
Randstad North America, Inc. is a leading provider of HR services and staffing solutions. We are committed to helping our clients achieve their business goals while providing exceptional service to our candidates and clients.
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