Patient Experience Coordinator

3 weeks ago


Denham Springs, Louisiana, United States Lake After Hours Lake Urgent Care Full time

We are seeking a highly skilled Patient Experience Coordinator to join our team at Lake After Hours / Lake Urgent Care. As a key member of our staff, you will be responsible for ensuring that every patient interaction is positive, engaging, and leaves a lasting impression.

About the Job

The estimated salary for this position is $42,000 - $52,000 per year, depending on experience. As a Patient Experience Coordinator, you will work closely with our clinical teams to ensure seamless communication and efficient processing of patient information. You will also be responsible for coordinating patient flow, managing wait times, and providing exceptional customer service to all patients.

  • You will develop and implement strategies to improve patient satisfaction and engagement, based on data-driven insights and feedback from patients.
  • As a vital member of our front office team, you will maintain accurate records, handle phone calls, and respond to emails in a timely and professional manner.
  • You will also participate in ongoing training and professional development to enhance your skills and knowledge in customer service and patient engagement.

Benefits of working at Lake After Hours / Lake Urgent Care include:

  • A competitive salary range of $42,000 - $52,000 per year
  • Comprehensive health insurance and retirement plans
  • Ongoing training and professional development opportunities
  • A supportive and collaborative work environment
About Us

Lake After Hours / Lake Urgent Care is a dedicated team of healthcare professionals committed to delivering exceptional patient care in a compassionate and empathetic manner. Our state-of-the-art facilities and cutting-edge technology enable us to provide top-notch services to our patients, while our commitment to teamwork and continuous learning ensures that we stay ahead of the curve in the ever-evolving world of healthcare.



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