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Admissions Coordinator

2 months ago

Madison, Alabama, United States ADDICTION AND MENTAL Full time
{"title": "Admissions Specialist", "description": "Job Summary

At Addiction and Mental, we are seeking a highly skilled Admissions Specialist to join our Access Team. This role will play a critical part in facilitating the pre-admission process, interacting with potential clients, referral sources, and internal stakeholders to gather relevant information and motivate individuals into treatment.

Key Responsibilities
  • Build strong relationships with prospective clients, family members, and referral sources to create a positive first impression of our organization.
  • Conduct pre-admissions screenings, evaluating patient insurance and financial eligibility, and discussing financial terms with clients and family members.
  • Use collected information to motivate patients into a decision-making process, helping them understand the suggested level of care and persuading them to start treatment as soon as possible.
  • Advocate for potential clients, clearing any roadblocks to admission, and providing referrals to patients where necessary.
  • Ensure accurate and timely documentation of patient-related activities in our Customer Relationship Management system.
Requirements
  • Minimum two years of undergraduate studies or 5 years relevant work experience required.
  • Knowledge of chemical dependency preferred.
  • Customer service and/or sales experience required.
  • Computer data entry skills required, with a typing speed of 40 wpm.
What We Offer

As an Admissions Specialist at Addiction and Mental, you will have the opportunity to make a meaningful impact in the lives of individuals struggling with addiction and mental health issues. We offer a dynamic and supportive work environment, with opportunities for professional growth and development.

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