Front Desk Representative

3 weeks ago


Richmond, California, United States The Commonwealth Full time

We are seeking a highly skilled and enthusiastic Front Desk Agent to provide exceptional service and create memorable experiences for our guests at The Commonwealth.

Key Responsibilities:

  • Efficiently handle guest check-ins and check-outs in a friendly and professional manner.
  • Provide information about our hotel, available rooms, rates, and amenities.
  • Assist guests and resolve guest challenges to ensure 100% guest satisfaction.
  • Accurately conduct all cash handling and credit card processing activities.
  • Perform any other job-related duties as assigned.

Desirable Qualifications:

  • Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role.
  • Experience with hotel reservations software.
  • Customer service experience.
  • Excellent communication and organizational skills.

The Commonwealth is committed to delivering the highest quality service to our guests. If you have the skills and passion to excel in this role, we encourage you to apply.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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