Hardware and Network Support Expert

1 day ago


Lithia Springs, Georgia, United States Amazon Full time
About the Team

Our team is dedicated to delivering exceptional service and support to our customers. As a Data Center Technician, you will be part of a dynamic team that values innovation, collaboration, and customer satisfaction.

Responsibilities
  • Tech Support: Provide technical support to customers via phone, email, and chat
  • Incident Resolution: Resolve technical incidents in a timely and efficient manner
  • Knowledge Sharing: Share knowledge and best practices with colleagues to improve team performance
Requirements
  • 1+ years of experience in computer hardware troubleshooting and repair
  • 1+ years of experience in computer networking
  • High school or equivalent diploma
  • PREFERRED: Experience working in a data center environment, understanding of network design and protocols, and ability to manage work and priorities through a ticketing system
Estimated Salary: $65,000 - $90,000 per year

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